Tier: POWERFUL
Category: Product Team
Domain: Competitive Intelligence, Product Strategy, Market Analysis
Follow these steps in sequence to produce a complete teardown:
references/data-collection-guide.md to gather raw signals from at least 3 sources per competitor (website, reviews, job postings, SEO, social).references/analysis-templates.md (Feature Matrix, Pricing Analysis, SWOT, Positioning Map, UX Audit).Full executable scripts for each source are in
references/data-collection-guide.md. Summaries of what to capture are below.
Key things to capture:
Review sentiment categories:
Sample App Store query (iTunes Search API):
GET https://itunes.apple.com/search?term=<competitor_name>&entity=software&limit=1
# Extract trackId, then:
GET https://itunes.apple.com/rss/customerreviews/id=<trackId>/sortBy=mostRecent/json?l=en&limit=50
Parse entry[].content.label for review text and entry[].im:rating.label for star rating.
Signals from job postings:
SEO signals to capture:
Capture recent mentions via Twitter/X API v2, Reddit, or LinkedIn. Look for recurring praise, complaints, and feature requests. See references/data-collection-guide.md for API query examples.
| # | Dimension | 1 (Weak) | 3 (Average) | 5 (Best-in-class) |
|---|---|---|---|---|
| 1 | Features | Core only, many gaps | Solid coverage | Comprehensive + unique |
| 2 | Pricing | Confusing / overpriced | Market-rate, clear | Transparent, flexible, fair |
| 3 | UX | Confusing, high friction | Functional | Delightful, minimal friction |
| 4 | Performance | Slow, unreliable | Acceptable | Fast, high uptime |
| 5 | Docs | Sparse, outdated | Decent coverage | Comprehensive, searchable |
| 6 | Support | Email only, slow | Chat + email | 24/7, great response |
| 7 | Integrations | 0-5 integrations | 6-25 | 26+ or deep ecosystem |
| 8 | Security | No mentions | SOC2 claimed | SOC2 Type II, ISO 27001 |
| 9 | Scalability | No enterprise tier | Mid-market ready | Enterprise-grade |
| 10 | Brand | Generic, unmemorable | Decent positioning | Strong, differentiated |
| 11 | Community | None | Forum / Slack | Active, vibrant community |
| 12 | Innovation | No recent releases | Quarterly | Frequent, meaningful |
Example completed row (Competitor: Acme Corp, Dimension 3 – UX):
| Dimension | Acme Corp Score | Evidence |
|---|---|---|
| UX | 2 | App Store reviews cite "confusing navigation" (38 mentions); onboarding requires 7 steps before TTFV; no onboarding wizard; CC required at signup. |
Apply this pattern to all 12 dimensions for each competitor.
Full template markdown is in
references/analysis-templates.md. Abbreviated reference below.
Rows: core features, pricing tiers, platform capabilities (web, iOS, Android, API).
Columns: your product + up to 3 competitors.
Score each cell 1–5. Sum to get total out of 60.
Score legend: 5=Best-in-class, 4=Strong, 3=Average, 2=Below average, 1=Weak/Missing
Capture per competitor: model type (per-seat / usage-based / flat rate / freemium), entry/mid/enterprise price points, free trial length.
Summarize: price leader, value leader, premium positioning, your position, and 2–3 pricing opportunity bullets.
For each competitor: 3–5 bullets per quadrant (Strengths, Weaknesses, Opportunities for us, Threats to us). Anchor every bullet to a data signal (review quote, job posting count, pricing page, etc.).
2x2 axes (e.g., Simple ↔ Complex / Low Value ↔ High Value). Place each competitor and your product. Bubble size = market share or funding. See references/analysis-templates.md for ASCII and editable versions.
Onboarding: TTFV (minutes), steps to activation, CC-required, onboarding wizard quality.
Key workflows: steps, friction points, comparative score (yours vs. theirs).
Mobile: iOS/Android ratings, feature parity, top complaint and praise.
Navigation: global search, keyboard shortcuts, in-app help.
| Horizon | Effort | Examples |
|---|---|---|
| Quick wins (0–4 wks) | Low | Add review badges, publish comparison landing page |
| Medium-term (1–3 mo) | Moderate | Launch free tier, improve onboarding TTFV, add top-requested integration |
| Strategic (3–12 mo) | High | Enter new market, build API v2, achieve SOC2 Type II |
product-team/product-strategist/) — Competitive insights feed OKR and strategy planningproduct-team/landing-page-generator/) — Competitive positioning informs landing page messaging