Monitor Granola usage, track meeting metrics, and gain insights into team productivity using built-in analytics and custom data pipelines.
| Category | Metric | Target |
|---|---|---|
| Usage | Adoption Rate | > 80% |
| Usage | Capture Rate | > 70% |
| Quality | Action Item Detection | > 90% |
| Quality | Transcription Accuracy | > 95% |
| Efficiency | Time Saved | ~20 min/meeting |
| Efficiency | Action Completion | > 80% |
Access at Settings > Analytics. Track total meetings, hours per week, active users, notes shared, action items created.
Route Granola note data via Zapier to BigQuery for deep analysis (meeting frequency, trends, peak times, efficiency scores).
Build Metabase/Looker dashboard with meeting volume, active users, time breakdown by workspace, action item trends.
Weekly Slack digest to leadership with meeting stats and insights. Monthly executive PDF report.
Set up alerts for processing failures (>5%), integration outages, and low adoption.
See detailed implementation for BigQuery schema, analytics queries, dashboard config, Slack digest template, and alerting rules.
| Error | Cause | Solution |
|---|---|---|
| Missing data in pipeline | Zapier trigger failed | Check Zapier task history |
| Inaccurate metrics | Duplicate entries | Add deduplication to pipeline |
| Dashboard stale | Pipeline stopped | Monitor Zapier health |
| Low adoption signal | Users not recording | Investigate and provide training |
Track three indicators per meeting: had action items (yes/no), under 30 min (yes/no), right-sized (<=5 attendees). Average score reveals organizational meeting health.
Proceed to granola-incident-runbook for incident response procedures.
