Skills Product & Business Manage MindTickle Training Content Workflow

Manage MindTickle Training Content Workflow

v20260423
mindtickle-core-workflow-a
This comprehensive workflow manages the end-to-end life cycle of sales readiness training on the MindTickle platform. Users can create complex courses containing mixed media (videos, documents, quizzes). It allows assigning courses to teams with due dates, tracking learner progress and quiz scores via analytics API, and updating content modules as business needs evolve.
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Overview

MindTickle — Course & Module Management

Overview

Primary workflow for MindTickle sales readiness integration. Covers end-to-end course management: creating training modules with mixed content (video, quiz, document), assigning courses to individuals or teams with due dates and reminders, tracking completion and quiz scores via the analytics API, and updating modules as content evolves. Uses the MindTickle REST API with API key authentication. All list endpoints support cursor-based pagination for large organizations.

Instructions

Step 1: Create a Course with Modules

const course = await client.courses.create({
  title: 'Q2 Product Launch Readiness',
  description: 'Everything your team needs to sell the new platform tier',
  tags: ['product-launch', 'q2-2026'],
  modules: [
    { title: 'Overview', type: 'video',
      url: 'https://videos.example.com/q2-launch.mp4', duration_min: 12 },
    { title: 'Feature Deep Dive', type: 'document',
      url: 'https://docs.example.com/q2-features.pdf' },
    { title: 'Knowledge Check', type: 'quiz', questions: [
      { text: 'What is the key differentiator?', type: 'multiple_choice',
        options: ['Speed', 'Price', 'Integration'], correct: 2 },
      { text: 'Name one target persona.', type: 'free_text' },
    ]},
  ],
});
console.log(`Course created: ${course.id} with ${course.modules.length} modules`);

Step 2: Assign Learners

const assignment = await client.assignments.create({
  course_id: course.id,
  assignees: { type: 'team', team_ids: ['team_sales_west', 'team_sales_east'] },
  due_date: '2026-06-01',
  reminder: { enabled: true, days_before: [7, 3, 1] },
  late_policy: 'allow_completion',
});
console.log(`Assigned to ${assignment.assignee_count} learners`);

Step 3: Track Progress and Scores

const progress = await client.analytics.courseProgress(course.id);
progress.users.forEach(u =>
  console.log(`${u.name}: ${u.completion}% | Quiz: ${u.quiz_score ?? 'N/A'}`)
);
console.log(`Overall: ${progress.completion_rate}% | Avg score: ${progress.avg_score}`);

Step 4: Update Module Content

await client.modules.update(course.modules[0].id, {
  url: 'https://videos.example.com/q2-launch-v2.mp4',
  duration_min: 15,
});
console.log('Module updated — learners will see new content on next access');

Error Handling

Issue Cause Fix
401 Unauthorized Invalid or missing API key Verify X-Api-Key header value
404 Not Found Course or module ID invalid Confirm IDs from create responses
409 Conflict Duplicate course title in org Use unique title or update existing
422 Validation Error Quiz missing correct answer Ensure every MC question has correct index
429 Rate Limited Exceeds 60 req/min Implement retry with Retry-After header

Output

A successful run creates a course with video, document, and quiz modules, assigns it to sales teams with reminders, and reports completion rates and average quiz scores.

Resources

Next Steps

Continue with mindtickle-core-workflow-b for coaching and role-play scenarios.

Info
Name mindtickle-core-workflow-a
Version v20260423
Size 3.67KB
Updated At 2026-04-28
Language