Skills Product & Business Manage Reviews and Payments Via Podium API

Manage Reviews and Payments Via Podium API

v20260423
podium-core-workflow-b
This workflow integrates with the Podium API to manage key business functions, including requesting customer reviews, listing and tracking review status, and creating formal payment invoices. It is designed for automating post-service communications and handling billing processes within a comprehensive business environment.
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Overview

Podium Core Workflow B

Overview

Manage reviews and payments with Podium: request reviews from customers, track review status, and create payment invoices.

Prerequisites

  • Completed podium-core-workflow-a (messaging)
  • Reviews and Payments features enabled in Podium account

Instructions

Step 1: Request a Review

// Send a review request to a customer
const { data } = await podium.post(`/locations/${locationId}/review-invitations`, {
  data: {
    attributes: {
      'contact-phone': '+15551234567',
      'customer-name': 'Jane Doe',
    },
  },
});
console.log(`Review invitation sent: ${data.data.id}`);

Step 2: List Reviews

const { data } = await podium.get(`/locations/${locationId}/reviews`);
for (const review of data.data) {
  console.log(`  ${review.attributes.rating}/5 — ${review.attributes.body}`);
}

Step 3: Create a Payment Invoice

const { data } = await podium.post(`/locations/${locationId}/invoices`, {
  data: {
    attributes: {
      'contact-phone': '+15551234567',
      amount: 5000,  // $50.00 in cents
      description: 'Service invoice #1234',
    },
  },
});
console.log(`Invoice created: ${data.data.id}, amount: $${data.data.attributes.amount / 100}`);

Output

  • Review invitations sent to customers
  • Review listing with ratings and content
  • Payment invoices created and tracked

Error Handling

Error Cause Solution
422 Invalid amount Amount not in cents Convert dollars to cents (multiply by 100)
403 Payments not enabled Feature not active Enable Payments in Podium account
Review invitation failed Customer opted out Check contact preferences

Resources

Next Steps

Handle webhook events: podium-webhooks-events

Info
Name podium-core-workflow-b
Version v20260423
Size 2.41KB
Updated At 2026-04-28
Language