Sentry Incident Runbook
Prerequisites
- Sentry account with access to project issues
- Alert rules configured for critical errors
- Team notification channels set up (Slack, PagerDuty)
- Understanding of error severity classification
Instructions
- Check Sentry dashboard for active incidents and error spikes
- Classify incident severity using P0-P3 framework based on error rate and user impact
- Complete initial triage checklist to assess scope and gather context
- Use Sentry API commands to retrieve issue details and recent events
- Identify error pattern (deployment-related, third-party failure, data corruption, resource exhaustion)
- Apply appropriate resolution steps based on identified pattern
- Communicate status using incident templates (initial alert, updates, resolution)
- Document findings and complete postmortem checklist after resolution
Output
- Incident severity classification
- Triage checklists completed
- Root cause documented
- Resolution timeline recorded
- Postmortem report generated
Error Handling
See ${CLAUDE_SKILL_DIR}/references/errors.md for comprehensive error handling.
Examples
See ${CLAUDE_SKILL_DIR}/references/examples.md for detailed examples.
Resources
Overview
Manage incident response procedures using Sentry.
