Vercel Incident Runbook
Prerequisites
- Access to Vercel dashboard and status page
- kubectl access to production cluster
- Prometheus/Grafana access
- Communication channels (Slack, PagerDuty)
Instructions
Step 1: Quick Triage
Run the triage commands to identify the issue source.
Step 2: Follow Decision Tree
Determine if the issue is Vercel-side or internal.
Step 3: Execute Immediate Actions
Apply the appropriate remediation for the error type.
Step 4: Communicate Status
Update internal and external stakeholders.
Output
- Issue identified and categorized
- Remediation applied
- Stakeholders notified
- Evidence collected for postmortem
Error Handling
See {baseDir}/references/errors.md for comprehensive error handling.
Examples
See {baseDir}/references/examples.md for detailed examples.
Resources
