implementing-ticketing-system-for-incidents
mukul975/Anthropic-Cybersecurity-Skills
Implements a comprehensive incident ticketing system that connects SIEM alerts to major ITSM platforms like ServiceNow, Jira, or TheHive. This solution formalizes incident tracking, automates ticket creation, and manages critical processes such as Service Level Agreement (SLA) tracking, complex escalation workflows, and compliance documentation throughout the entire incident lifecycle.
