Skill UI

Guides senior analysts through classifying delays, damages, losses, claims, and carrier disputes, detailing documentation, deadlines, and mode-specific behaviors so freight exceptions are resolved quickly while safeguarding customer satisfaction and financial exposure.

This skill orchestrates the entire patent drafting lifecycle, guiding users from a basic invention description to jurisdiction-formatted, filing-ready documents. It supports major global jurisdictions (CN, US, EP) and patent types (Invention and Utility Model). The pipeline includes prior art search, novelty checks, claims structuring, specification writing, and professional review, ensuring compliance with complex legal requirements.

Simulates a multi-round patent examination process by adopting the persona of a senior patent examiner. The tool comprehensively analyzes drafted claims, specifications, and prior art to assess patentability against global standards (US/CN/EP). It generates detailed office actions covering novelty, non-obviousness, clarity, and enablement, guiding the user through iterative refinement to optimize the patent application.

A specialized tool for internal operations leaders to document complex, end-to-end business workflows (e.g., procurement, onboarding, claims adjudication) using BPMN-style notation. It applies Lean and Six Sigma principles to measure cycle time, quantify value-add ratios, and deterministically identify process bottlenecks and root causes, moving beyond simple pipeline tracking.

A comprehensive tool for BizOps and VMO operators to conduct proactive, multi-dimensional vendor performance audits. It scores SaaS and third-party vendors using weighted criteria (reliability, security, support), tracks SLA compliance to identify potential credit claims, and classifies third-party risk across critical vectors (data, financial, regulatory). Ideal for quarterly vendor health checks and defensible renewal recommendations.

Standardized expertise for returns authorization, inspection, grading, disposition decisions, refunds, fraud detection, and warranty claims in retail and e-commerce operations. Useful for managing RMAs, recovery economics, and vendor chargebacks.