Skill UI

This skill implements core Customer.io platform features, enabling sophisticated customer communication workflows. Key functionalities include sending transactional messages (e.g., receipts, password resets) and push notifications, executing API-triggered broadcasts to defined segments, and managing user attributes to dynamically drive segment membership. Ideal for building advanced, data-driven marketing automation and customer lifecycle management systems.

This skill assists in drafting professional internal company communications. It provides structured guidance and templates for various common business scenarios, including 3P updates (Progress, Plans, Problems), company newsletters, status reports, FAQs, and incident reports. Use it to ensure your internal messaging is professional, structured, and contextually appropriate.

A specialized skill designed to assist in drafting professional and structured internal communications. It provides guidelines and formats for various corporate documents, including 3P updates (Progress, Plans, Problems), company newsletters, status reports, FAQ responses, and incident reports. Use this skill to ensure consistency in tone and structure across all internal messaging.

Automates stakeholder communication template creation within enterprise workflows, guiding project teams through governance, compliance, and integration best practices.

A playbook for guiding startup-scale organizational change via the ADKAR model, complete with communication templates, resistance handling, process timelines, and reinforcement checklists for reorgs, tool shifts, strategy pivots, and culture updates.

A command-driven framework for making inevitable but painful executive decisions (layoffs, pivots, co-founder exits, shutdowns) by testing reversibility, evaluating short/long-term impact, assessing stakeholder fallout, and planning communication.

Creates a single coherent company narrative tailored to employees, investors, customers, candidates, and partners, detecting contradictions and ensuring every communication reflects the same truth for each audience and situation.

Detects misalignment between company strategy and execution, provides cascade mapping, orphan/conflict OKR detection, and silo plus communication gap analysis so teams stay aligned from the CEO to each individual contributor.

Structured guidance from a senior freight exception analyst covering delays, damages, losses, and carrier disputes across modes; includes classification, escalation logic, documentation, and communication templates for claims or operational playbooks.

Generate tailored roadmap narratives, release notes, changelogs, and stakeholder updates for executives, engineering, and customer audiences, with structured formats, templates, and checklists for consistent product messaging.

Plans and facilitates ransomware tabletop exercises that stress-test organizational readiness, decision-making, and communication during simulated LockBit/ALPHV/Cl0p incidents. Injects cover double-extortion, backup destruction, and regulatory notifications, while scoring participant choices against NIST CSF and CISA guidance.

Crafts polished internal communications by matching request types (3P updates, newsletters, FAQs, etc.) to reference templates, gathering context, confirming scope, and producing concise, audience-aware drafts with metrics and links.