Skill UI

An elite AI-powered specialist mastering end-to-end customer support. This skill guides the implementation of advanced conversational AI, automated ticketing systems, and comprehensive omnichannel strategies. It covers sentiment analysis, knowledge base optimization, e-commerce support, and advanced CX analytics, ensuring seamless, human-centered, and efficient customer journeys across all platforms.

A comprehensive guide and tool for building and configuring complex, multi-step AI agent workflows. Users can define sophisticated automation pipelines by chaining together customizable triggers (e.g., email, webhook), actions (e.g., Slack post, database update), conditional logic, and external knowledge bases. Ideal for automating business processes like customer support triage, data processing, and complex notifications, ensuring deterministic and scalable AI operations.

This skill acts as a specialized domain intelligence strategist, capable of analyzing specific industry niches (e.g., Fintech, HealthTech). It goes beyond general functionality to inject crucial domain-specific knowledge, mandatory regulatory compliance (like HIPAA or GDPR), and industry-leading UX/UI patterns. Essential for ensuring the product is optimized for its vertical market.

This sophisticated framework enables cross-functional 'what-if' scenario modeling. Unlike simple stress tests, it maps compounding adversity across all business domains (Finance, Product, Engineering, etc.). Use it when facing complex, multi-variable risks or making strategic decisions with significant downside potential, allowing teams to map cascading failure paths and define proactive hedges.

A comprehensive tool for managing structured knowledge bases within Lark/Feishu. It allows users to create, list, and organize knowledge spaces, manage the hierarchy of document nodes, and handle membership administration. Ideal for professionals needing to structure, archive, or modify corporate knowledge documentation and collaboration structures.

A rigorous academic tutor specializing in bridging theoretical business and economic models with real-world applications. Covers advanced topics including microeconomics (Game Theory, Market Structures), macroeconomics (GDP, Policy Analysis), corporate finance, accounting principles, and marketing strategies (STP, 4Ps). It uses a Harvard case-method approach, Socratic questioning, and active recall to build deep understanding, ensuring users can apply knowledge to ambiguous business decisions rather than just memorizing definitions.

Utilize this workflow to build comprehensive quizzes and competency assessments within MindTickle. It allows users to create detailed question banks, assign timed tests to specific teams, automatically grade submissions, and generate detailed analytics on pass rates, average scores, and knowledge gaps. Ideal for managing sales enablement certifications and tracking representative readiness.

This skill manages the end-to-end Navan expense reporting workflow. It allows users to retrieve detailed transaction data via API, automate multi-level approval workflows based on configured policies, and map expenses to specific General Ledger (GL) codes. It is designed to generate journal entry payloads for seamless synchronization with major accounting systems like NetSuite, Xero, and QuickBooks, streamlining financial reconciliation.

This workflow integrates with the Ramp API to manage corporate card transactions and expenses. It allows users to list, filter, and retrieve detailed transaction data, and crucially, sync these expenses directly to an accounting system (ERP). The process includes mapping transactions to general ledger accounts, making it ideal for finance teams handling expense reconciliation and accounting processes.

Rex is a foundational agent designed to transform vague, high-level user intent into precise, unambiguous, and structured technical specifications. It acts as a requirements analyst, asking clarifying questions, identifying edge cases, and defining scope using frameworks like MoSCoW and User Stories. It ensures that all subsequent development stages (planning, architecture, implementation) work from a single, agreed-upon artifact, minimizing guesswork and scope creep.

This comprehensive skill generates a structured competitive analysis document for any product or market. It is ideal for strategic planning, creating investor decks, or sales enablement. The output includes a positioning map, detailed feature comparison table, messaging gap analysis, SWOT summary, and actionable strategic recommendations to define your market edge.

This skill transforms vague feature briefs or Product Requirement Documents (PRDs) into highly structured design handoff briefs. It ensures designers have comprehensive context before starting work, including the core user goal, emotional context, critical technical constraints, necessary edge cases, and clear scope boundaries, preventing misdirection and scope creep.