Skill UI

Provides expert consultation on ITIL 4 and the emerging ITIL 5 Digital Product & Service Management (DPSM) framework. This skill guides the integration of AI governance, ESG sustainability principles, and product-centric thinking into modern, high-velocity IT service value streams. Ideal for optimizing IT operations and achieving continuous compliance.

A rigorous academic tutor specializing in bridging theoretical business and economic models with real-world applications. Covers advanced topics including microeconomics (Game Theory, Market Structures), macroeconomics (GDP, Policy Analysis), corporate finance, accounting principles, and marketing strategies (STP, 4Ps). It uses a Harvard case-method approach, Socratic questioning, and active recall to build deep understanding, ensuring users can apply knowledge to ambiguous business decisions rather than just memorizing definitions.