capacity-planner
alirezarezvani/claude-skills
A quantitative tool for operational leaders (Support, CX, BizOps) to model service capacity and plan team size. Built on Erlang-C queueing theory and Little's Law, it calculates capacity sizing (P50/P90/P99), assesses utilization health, and forecasts 12-month quarterly hiring sequences, accounting for ramp-up and attrition. Designed for annual planning and pre-budget defense.
