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Customer Journey Mapping Workshop

customer-journey-mapping-workshop

deanpeters/Product-Manager-Skills

Guides product managers through adaptive customer journey mapping workshops, clarifying persona, goals, phases, emotions, and opportunities to uncover pain points and align teams before roadmap decisions.

Discovery Interview Prep

discovery-interview-prep

deanpeters/Product-Manager-Skills

Helps product teams structure customer discovery interviews by clarifying goals, segments, constraints, and adaptive methods so each session yields actionable insights instead of confirmation bias or surface-level feedback.

Structured Discovery Process

discovery-process

deanpeters/Product-Manager-Skills

Guides PMs through a full discovery cycle—from framing a hypothesis to validating solutions—by combining problem definition, customer interviews, synthesis, and experiments so teams can test assumptions before investing in build work.

EOL Message Guide

deanpeters/Product-Manager-Skills

Step-by-step guidance and a template for composing empathetic end-of-life announcements that explain the rationale, outline customer impact, present support plans and timelines, and offer clear next steps when retiring products or features.

Epic Breakdown Advisor

epic-breakdown-advisor

deanpeters/Product-Manager-Skills

Guides product managers through Richard Lawrence’s Humanizing Work flowchart to sequentially apply nine split patterns, validate INVEST criteria, and choose vertical slices that surface low-value work before sprint planning.

Epic Hypothesis Framework

epic-hypothesis

deanpeters/Product-Manager-Skills

Guides product teams to convert major initiatives into structured hypotheses that spell out the action, beneficiary, outcome, and validation steps so uncertainties surface before roadmaps or delivery planning.

Feature Investment Advisor

feature-investment-advisor

deanpeters/Product-Manager-Skills

Helps product managers evaluate whether to build a feature by analyzing revenue connections, cost structure, ROI, and strategic value, then delivers build or don’t-build recommendations backed by financial calculations.

Pricing Impact Evaluator

finance-based-pricing-advisor

deanpeters/Product-Manager-Skills

Assess proposed pricing moves by analyzing ARPU/ARPA shifts, conversion and churn risks, NRR/expansion effects, and CAC payback to decide whether a price increase, new tier, discount, or add-on should ship.

SaaS Metrics Quickref

finance-metrics-quickref

deanpeters/Product-Manager-Skills

Fast-reference component for SaaS finance metrics, providing formulas, benchmarks, and red-flag cues during reviews, meetings, or decision checks without deep explanations.

Jobs-To-Be-Done Lens

jobs-to-be-done

deanpeters/Product-Manager-Skills

JTBD framework for exploring customer jobs, pains, and gains to validate product ideas, prioritize roadmaps, sharpen messaging, and surface unmet needs before committing to solutions.

Lean UX Insight Canvas

deanpeters/Product-Manager-Skills

Guides product leaders through Jeff Gothelf's Lean UX Canvas v2 to turn business problems into aligned experiments, surface assumptions, and document learning goals before investing in features.

Opportunity Solution Tree Guide

opportunity-solution-tree

deanpeters/Product-Manager-Skills

Guides product managers from stakeholder requests to structured Opportunity Solution Trees by extracting outcomes, enumerating opportunities, mapping solutions, and evaluating experiments to select the best proof of concept before building.

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