Skill UI

Guides senior returns teams through the full lifecycle from authorisation, inspection, and grading to disposition, refund or warranty decisions, fraud detection, and vendor recovery across retail, e-commerce, and omnichannel scenarios.

Standardized expertise for return authorization, inspection, disposition planning, fraud screening, refund handling, and warranty claims in retail, e-commerce, and omnichannel environments; supports RMAs, reverse logistics, refund decisions, fraud investigations, and vendor recovery.