Skill UI

Provides expert consultation on ITIL 4 and the emerging ITIL 5 Digital Product & Service Management (DPSM) framework. This skill guides the integration of AI governance, ESG sustainability principles, and product-centric thinking into modern, high-velocity IT service value streams. Ideal for optimizing IT operations and achieving continuous compliance.

Automatically generates a comprehensive, tabbed status artifact for large, complex projects that span multiple workstreams (e.g., software migration, major launches). It consolidates project goals, workstream progress (including PR states), plans, risks, decisions, and FAQs into a single, shareable, and always-current overview page, minimizing the need for disparate updates.

This guide instructs authors on how to strategically position their research manuscript within the established body of Operations Management (OM) literature. Instead of claiming an unstudied 'void,' the focus is on joining and advancing specific 'operational conversations' within canonical OM streams (e.g., queueing, supply chain, revenue management). It emphasizes differentiating contributions based on novel operational mechanisms or decision levers, ensuring the paper's fit is clear to expert reviewers and editors.