churn-analysis
mohitagw15856/pm-claude-skills
This skill generates a comprehensive, structured churn analysis, moving far beyond simple headline rates. It meticulously separates avoidable vs. unavoidable customer losses, identifies high-risk segments (by tier, cohort, etc.), calculates critical metrics like Net Revenue Retention (NRR), and pinpoints actionable early warning signals. The output culminates in prioritized, data-driven intervention recommendations to improve customer retention.