Skill UI

This tool standardizes the process of triaging and responding to customer support tickets, emails, or chats. It analyzes incoming text to identify issue type, product area, and severity, then categorizes the ticket, sets a priority level, drafts an empathetic response, and generates internal action items for efficient handling across platforms like Zendesk or Intercom.

This specialized skill guides the creation of long-form structural critical essays and detailed academic dossiers, primarily for Chinese academic contexts. It utilizes the CrossFrame methodology to first establish a foundational structure, define evidence boundaries, and identify key mechanisms, before applying a critical matrix. The output is highly structured, ensuring depth, rigorous source checking, and comprehensive critical analysis suitable for complex intellectual work.

Generates a comprehensive, prioritized compliance checklist for major frameworks like GDPR, SOC 2, ISO 27001, HIPAA, and more. This tool performs detailed gap analysis, identifies quick wins, and structures a phased implementation roadmap, making it essential for audit preparation and maintaining regulatory adherence.

This skill generates comprehensive, structured lesson plans for any topic, audience, or setting. It provides a detailed framework including learning objectives (using Bloom's taxonomy), a timed activity sequence (hook, instruction, practice, assessment), required materials, differentiation strategies, and common misconceptions to address. Ideal for educators, corporate trainers, and curriculum developers.