Skill UI

A comprehensive runbook for standardizing incident response to Deepgram production issues. It guides users through automated triage (checking status, API connectivity, and model performance), severity classification (SEV1-SEV4), and implementing mitigation strategies, including building fallback services and replaying failed requests to ensure business continuity during outages or degradation.

A comprehensive runbook providing standard operating procedures for handling Granola service disruptions, ranging from minor recording failures and sync errors to full organizational outages. It guides users and IT admins through triage (P1-P4 severity), detailed remediation steps, and escalation paths to ensure business continuity.

This comprehensive playbook provides effective patterns and structured templates for managing on-call shift transitions. It guides engineers on documenting active incidents, ongoing investigations, recent system changes, and upcoming maintenance events. The goal is to ensure seamless context transfer, maintaining continuity and reliable incident response across different shifts.

This skill generates comprehensive, step-by-step operational runbooks for services, incidents, and deployments. It structures guides for on-call engineers, providing clear overviews, prerequisites, precise commands, rollback steps, troubleshooting tables, and escalation paths, ensuring continuity under pressure.

This guide details the architecture and implementation of a ransomware-resilient backup strategy, adhering to the extended 3-2-1-1-0 methodology. It covers critical steps including defining RPO/RTO, establishing immutable/air-gapped copies, isolating backup credentials from the production domain, and automating periodic restore testing. Use this framework to ensure business continuity against sophisticated cyberattacks.