Skill UI

This comprehensive runbook provides step-by-step procedures for managing MaintainX integration failures. It guides users through severity classification, immediate triage, root cause analysis, and mitigation strategies (such as key rotation or request buffering). The playbook ensures systematic incident response, verification of recovery, and proper post-mortem documentation for rapid system restoration.

This comprehensive playbook provides effective patterns and structured templates for managing on-call shift transitions. It guides engineers on documenting active incidents, ongoing investigations, recent system changes, and upcoming maintenance events. The goal is to ensure seamless context transfer, maintaining continuity and reliable incident response across different shifts.

This tool guides the creation of comprehensive, standardized incident response playbooks aligned with industry standards like NIST SP 800-61r3 and SANS PICERL. It structures playbooks covering detection, containment, eradication, recovery, and post-incident activities, including decision trees, RACI matrices, and seamless integration pathways for SOAR platforms. Ideal for maturing an organization's security posture and ensuring compliance.

A structured guide for conducting blameless post-mortem reviews after any security incident. This process helps identify root causes using techniques like the 5 Whys, calculates critical metrics (MTTD, MTTR), and generates actionable recommendations to continuously improve incident response playbooks and procedures.

A comprehensive playbook designed for Operational Technology (OT) and Industrial Control Systems (ICS) environments. It provides structured, phased incident response procedures aligned with SANS PICERL, IEC 62443, and NIST standards. It specifically addresses safety-critical challenges, process availability, and the unique coordination required between IT Security, OT Engineering, and Plant Operations during cyber incidents, such as ransomware attacks.

This skill guides the implementation of Security Orchestration, Automation, and Response (SOAR) workflows using platforms like Splunk Phantom. It automates the entire incident lifecycle, including alert triage, IOC enrichment (via VirusTotal, CrowdStrike), containment actions, and ticket creation (ServiceNow). Ideal for SOC teams needing to reduce Mean Time To Respond (MTTR) and standardize complex security procedures across multiple tools.

Provides a structured, comprehensive playbook for managing high-impact ransomware incidents. It guides the response team through initial detection, immediate network containment, detailed damage assessment, recovery decision making (including legal and financial considerations), and secure system restoration. Essential for cybersecurity teams facing active encryption attacks.

This playbook guides Security Operations Center (SOC) analysts through a comprehensive, multi-step process for triaging and prioritizing security incidents. It covers receiving alerts from SIEM/EDR, enriching data using threat intelligence feeds (VirusTotal, AbuseIPDB), classifying the incident type (MITRE ATT&CK mapping), and calculating a severity score based on asset criticality and data sensitivity. The workflow culminates in automating ticket creation and triggering immediate response procedures via tools like PagerDuty.

A comprehensive guide to building a structured incident response playbook for ransomware attacks. It aligns with the CISA StopRansomware Guide and NIST CSF, covering all phases from preparation and detection to containment, eradication, and recovery. Ideal for security teams conducting readiness assessments or updating compliance documentation.

A comprehensive runbook for responding to critical incidents involving Flexport API integrations. It covers various failure scenarios, including complete API outages, webhook delivery loss, and complex supply chain data synchronization issues. The guide provides severity classification (P1-P4), diagnostic commands, and step-by-step playbooks for rapid triage and mitigation.

This comprehensive runbook provides detailed procedures for diagnosing and resolving critical incidents within the Glean enterprise search platform. It covers all severity levels (P1-P4) and failure modes, including API outages, connector synchronization failures, indexing backlogs, and permission drift. It includes diagnostic steps, advanced troubleshooting playbooks, and communication templates for technical support and engineering teams.

A comprehensive guide for rapid incident response for Palantir Foundry systems. This runbook provides structured steps for triage, severity classification (P1-P4), and detailed playbooks for common issues like authentication failures, rate limiting, and build pipeline errors. It guides users through investigation, mitigation, and postmortem documentation to minimize downtime and ensure quick recovery.