Skill UI

A structured skill designed to generate a comprehensive and highly actionable escalation brief for at-risk customer accounts. It provides internal stakeholders, from Customer Success Managers to C-level executives, with a clear overview of the situation, covering the timeline, root cause, business impact, and proposing a concrete resolution plan to prevent churn and save the account.

Generates a comprehensive, structured, and blameless incident postmortem document. This skill is designed for Root Cause Analysis (RCA), P1/P2 incident reviews, and outage reports, ensuring the focus remains on systemic gaps and preventative action items rather than individual blame. It guides the user through gathering all necessary details, from the timeline and impact to defining concrete action owners and due dates.

This skill uses Python and boto3 to analyze AWS CloudTrail logs. It establishes statistical baselines of normal API activity and detects various anomalies, such as unusual event sources, first-time API usage, geographic IP deviations, and high-frequency calls. This is critical for identifying credential compromise, privilege escalation, and unauthorized resource access in a security incident.