技能 产品商业 销售考核与知识评估系统

销售考核与知识评估系统

v20260423
mindtickle-core-workflow-b
本工作流用于在MindTickle中创建综合的知识测验和能力评估。它可以用于构建详细的考题库,为特定团队分配限时考试,自动批改提交的作业,并生成关于通过率、平均分数和知识漏洞的详细分析报告。适用于管理销售赋能认证和跟踪代表的就绪度。
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概览

MindTickle — Quiz & Assessment

Overview

Create quizzes and assessments, grade submissions, and track scores across your sales
enablement programs in MindTickle. Use this workflow when building certification exams,
knowledge checks after training modules, or competency assessments that feed into
rep readiness scores. This is the secondary workflow — for training content and
course management, see mindtickle-core-workflow-a.

Instructions

Step 1: Create a Quiz with Question Bank

const quiz = await client.assessments.create({
  title: 'Q2 Product Knowledge Certification',
  module_id: 'mod_product_q2',
  passing_score: 80,
  time_limit_minutes: 30,
  max_attempts: 2,
  questions: [
    { type: 'multiple_choice', text: 'What is the primary use case for Feature X?',
      options: ['Analytics', 'Automation', 'Security', 'Compliance'],
      correct: 1, points: 10 },
    { type: 'true_false', text: 'Feature Y supports SSO out of the box.',
      correct: true, points: 5 },
    { type: 'open_ended', text: 'Describe how you would position Feature X to a CFO.',
      points: 20, rubric: 'Must mention ROI, time savings, and compliance' },
  ],
});
console.log(`Quiz ${quiz.id} created — ${quiz.questions.length} questions, pass=${quiz.passing_score}%`);

Step 2: Assign Quiz to a Team

const assignment = await client.assessments.assign(quiz.id, {
  team_ids: ['team_sales_west', 'team_sales_east'],
  due_date: '2026-04-20',
  reminder_days: [7, 3, 1],
  notify: true,
});
console.log(`Assigned to ${assignment.total_reps} reps, due ${assignment.due_date}`);

Step 3: Grade Submissions and Review Scores

const submissions = await client.assessments.submissions(quiz.id, {
  status: 'completed',
  sort: 'score_desc',
});
submissions.items.forEach(s =>
  console.log(`${s.rep_name}: ${s.score}% (${s.passed ? 'PASS' : 'FAIL'}) — attempt ${s.attempt}/${quiz.max_attempts}`)
);
const pending = submissions.items.filter(s => s.pending_review);
for (const sub of pending) {
  await client.assessments.grade(quiz.id, sub.id, {
    question_scores: [{ question_id: 'q3', score: 15, feedback: 'Missed compliance angle' }],
  });
}

Step 4: Export Score Analytics

const analytics = await client.assessments.analytics(quiz.id, {
  group_by: 'team',
  metrics: ['avg_score', 'pass_rate', 'avg_completion_time'],
});
analytics.teams.forEach(t =>
  console.log(`${t.team_name}: avg=${t.avg_score}%, pass_rate=${t.pass_rate}%, avg_time=${t.avg_minutes}m`)
);

Error Handling

IssueCauseFix
401 UnauthorizedInvalid or expired API tokenRegenerate token in MindTickle admin
404 Assessment not foundWrong quiz ID or deleted assessmentVerify with client.assessments.list()
422 Invalid question formatMissing required fields in question objectInclude type, text, correct, and points
409 Already submittedRep exceeded max_attemptsIncrease max_attempts or reset submission
403 Assignment restrictedTeam not in the module's audienceAdd team to module audience first

Output

A successful workflow creates a timed quiz with mixed question types, assigns it to
sales teams with automated reminders, grades submissions, and produces team-level
analytics showing pass rates, scores, and question difficulty breakdowns.

Resources

Next Steps

See mindtickle-sdk-patterns for authentication and webhook configuration.

信息
分类 产品商业
名称 mindtickle-core-workflow-b
版本 v20260423
大小 3.93KB
更新时间 2026-04-28
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