技能 市场营销 社交媒体表现审计分析

社交媒体表现审计分析

v20260618
social-media-audit
本技能提供全面的社交媒体审计报告,对品牌在多个平台的表现进行打分评估。它覆盖了个人资料完整性、内容质量、受众参与度、发布一致性以及与竞争对手的对比。报告包含整体健康得分、平台分析、竞争差距点位和一套可落地的行动计划,供市场营销人员直接使用。
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概览

Social Media Audit Skill

This skill produces a comprehensive social media audit covering profile completeness, content performance, audience engagement, posting consistency, competitive position, and a prioritised improvement plan. Output is ready for a social media manager, marketing lead, or agency to act on immediately.

Required Inputs

Ask the user for these if not provided:

  • Brand / handle name — which account(s) to audit
  • Active platforms — which social channels to include (LinkedIn, Instagram, X/Twitter, TikTok, YouTube, Facebook, etc.)
  • Audit timeframe — what period to review (e.g. last 90 days, last 6 months)
  • Business goal — what social media should be achieving (brand awareness / lead gen / community / sales)
  • Competitor handles — 2–3 competitors or benchmark accounts for comparison
  • Available metrics — follower count, average engagement rate, post frequency, reach, impressions (if the user has them)

Output Structure


Social Media Audit: [Brand Name]

Audit period: [e.g. Feb–Apr 2026] Platforms audited: [List] Audited by: [Name / role] Date: [Date] Overall health score: [X / 100]


1. Audit Summary — Health Score

Score each dimension out of 10. Weighted total = overall health score out of 100.

Dimension Weight Score (/10) Weighted Score Assessment
Profile completeness & branding 10% [X] [X] [1-sentence note]
Content quality & consistency 25% [X] [X] [1-sentence note]
Audience engagement 20% [X] [X] [1-sentence note]
Follower growth 15% [X] [X] [1-sentence note]
Platform strategy fit 15% [X] [X] [1-sentence note]
Competitive position 15% [X] [X] [1-sentence note]
Total 100% [X/100] [Overall verdict]

Overall verdict: 🟢 Strong (80–100) / 🟡 Developing (60–79) / 🔴 Needs work (<60)


2. Platform-by-Platform Analysis

Repeat this section for each active platform:

[Platform Name] — Score: [X/10]

Profile health:

  • Bio / description: [Clear and keyword-rich / generic / missing]
  • Profile photo / banner: [Professional / outdated / mismatched]
  • Link in bio / CTA: [Present and current / missing]
  • Pinned content: [Exists and strategic / outdated / none]
  • Contact info / location: [Complete / incomplete]

Audience:

  • Followers: [X]
  • Follower growth (audit period): [+X% / -X% / flat]
  • Follower quality: [Relevant audience / mixed / unclear]

Content performance:

Metric Your account Benchmark / competitor Gap
Posts per week [X] [X] [+/- X]
Average engagement rate [X%] [X%] [+/- X%]
Average reach per post [X] [X] [+/- X]
Top format by engagement [e.g. carousel] [e.g. video] [Match / mismatch]

Content audit — what you posted:

Content type % of posts Avg engagement Verdict
Educational / how-to [X%] [X%] [Keep / scale / drop]
Product / promotional [X%] [X%] [Keep / scale / drop]
Behind-the-scenes [X%] [X%] [Keep / scale / drop]
Social proof / testimonials [X%] [X%] [Keep / scale / drop]
Engagement bait / conversation starters [X%] [X%] [Keep / scale / drop]

Top 3 performing posts:

  1. [Post description + why it worked]
  2. [Post description + why it worked]
  3. [Post description + why it worked]

Bottom 3 performing posts:

  1. [Post description + why it underperformed]
  2. [Post description + why it underperformed]
  3. [Post description + why it underperformed]

Posting patterns:

  • Best performing days: [e.g. Tue, Thu]
  • Best performing times: [e.g. 08:00–10:00]
  • Actual posting pattern: [e.g. sporadic / daily / consistent]
  • Consistency score: [Consistent / irregular / sporadic]

Platform verdict: [2–3 sentences on what's working, what isn't, and the #1 change to make]


3. Competitive Benchmarking

Compare against 2–3 competitors or aspirational accounts:

Metric [Your brand] [Competitor 1] [Competitor 2] [Competitor 3]
LinkedIn followers
LinkedIn eng. rate
Instagram followers
Instagram eng. rate
Post frequency (all platforms)
Content formats used
Top content theme

Competitive gaps:

  • Where you're ahead: [Specific metrics or tactics where you outperform]
  • Where you're behind: [Specific gaps — follower count, engagement, content variety]
  • Opportunities they're missing: [Whitespace you could own]

What competitors are doing well that you should steal (ethically):

  1. [Tactic / format / approach]
  2. [Tactic / format / approach]
  3. [Tactic / format / approach]

4. Content Strategy Assessment

Are you posting the right mix?

Principle Met? Evidence Recommendation
80/20 rule: audience value vs self-promotion [Yes/No] [X% promotional posts] [...]
Consistent content pillars [Yes/No] [Pillars identified or not] [...]
Format variety (not just text posts) [Yes/No] [Format breakdown] [...]
Regular engagement with audience [Yes/No] [Reply rate, comment engagement] [...]
SEO / discoverability in profiles and posts [Yes/No] [Keywords, hashtags used] [...]

Content gaps identified:

  • [Gap 1: e.g. No video content despite video outperforming text on Instagram]
  • [Gap 2: e.g. No customer stories or social proof]
  • [Gap 3: e.g. Hashtag strategy missing — no discoverability beyond existing followers]

5. Audience Insights

Follower quality assessment:

  • Do followers match the target audience? [Yes / Partially / No]
  • Signs of inorganic growth? [e.g. high follower count, very low engagement = possible bought followers]
  • Most engaged audience segments: [e.g. industry, role, geography if visible from analytics]

Engagement quality:

  • Comment sentiment: [Positive / Mixed / Negative / Sparse]
  • Are comments substantive or just emoji reactions? [Substantive / Surface-level]
  • Are you responding to comments? [Always / Sometimes / Rarely / Never]
  • DMs / direct inquiries from social: [High / Low / None tracked]

6. Prioritised Action Plan

Ranked by impact × effort:

🔴 Do immediately (this week)

Action Platform Why Expected impact
[e.g. Update LinkedIn bio with clear value prop and keywords] LinkedIn Profile discovery Higher profile views
[e.g. Pin best-performing post to top of profile] Instagram First impression Higher follow rate
[e.g. Add link in bio with UTM tracking] All Traffic attribution Measurable ROI

🟡 Do this month

Action Platform Why Expected impact
[e.g. Launch a weekly educational carousel series] LinkedIn Fills content gap, high engagement format +X% engagement rate
[e.g. Start responding to all comments within 24h] All Signals algorithm engagement Improved reach
[e.g. Test video format 2x per week] Instagram / TikTok Underutilised high-reach format Follower growth

🟢 Do this quarter

Action Platform Why Expected impact
[e.g. Define 3–5 content pillars and build a monthly calendar] All Strategic consistency Compound growth
[e.g. Run a hashtag audit — identify 15–20 relevant tags per platform] Instagram / LinkedIn Discoverability Organic reach
[e.g. Source 3 customer stories for social proof content] All Social proof pillar Trust + conversion

7. 30-Day Quick Win Plan

The fastest way to improve the score by 10+ points:

Week Priority action Platform Owner Success metric
1 [e.g. Fix all profile gaps — bio, photo, CTA, pinned post] All [Name] 100% profile completeness
2 [e.g. Post 3x educational carousel / video this week] LinkedIn / IG [Name] ≥X% engagement rate
3 [e.g. Engage actively — comment on 10 accounts per day] LinkedIn / IG [Name] +X new followers
4 [e.g. Review analytics and double down on best format] All [Name] Identify top performing format

Quality Checks

  • Every platform scored against objective criteria, not guesswork
  • Competitive benchmarks use real data, not assumptions
  • Content audit covers actual post types posted, not idealised mix
  • Recommendations are specific and actionable — not "post more content"
  • Action plan is sequenced by impact × effort, not just effort
  • 30-day plan has named owners and measurable success metrics

Example Trigger Phrases

  • "Audit our social media presence"
  • "Review our Instagram and LinkedIn performance"
  • "How are we doing on social compared to competitors?"
  • "What's working and what isn't on our social channels?"
  • "Give me a social media health check for [brand]"

Anti-Patterns

  • Do not score platforms against guesswork — every score must be based on actual metrics provided or observable data
  • Do not write recommendations as "post more content" or "improve engagement" — every action must be specific and measurable
  • Do not use competitor benchmarks that are not based on real data — fabricated benchmarks invalidate the competitive gap analysis
  • Do not audit content mix based on what should have been posted — analyse what was actually posted during the audit period
  • Do not sequence the action plan by effort alone — sequence by impact × effort so the highest-value actions come first
信息
Category 市场营销
Name social-media-audit
版本 v20260618
大小 9.86KB
更新时间 2026-06-19
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