cs-health-scorecard
mohitagw15856/pm-claude-skills
This skill generates a comprehensive, data-driven Customer Health Scorecard for any account. It assesses renewal risk, expansion potential, and overall account vitality by scoring five key dimensions: Product Adoption, Engagement, Outcomes, Support Health, and Commercial status. The output provides a weighted score (out of 100) and a RAG status (Red, Amber, Green), guiding Customer Success Managers and leadership on immediate risks and recommended actions.