Skill UI

Monitors SaaS portfolios with Python CLI tools to score customer health, flag churn risk tiers, and prioritize expansion opportunities, suitable for retention reviews or account planning workflows.

This comprehensive skill guides the entire product marketing lifecycle, from defining Ideal Customer Profiles (ICP) and developing core positioning statements (e.g., Dunford's method) to executing Go-To-Market (GTM) strategies and product launch plans. It also covers competitive intelligence, building detailed battlecards, and improving sales enablement through win/loss analysis, ensuring successful market entry and adoption across international markets.

Expert system for designing and optimizing revenue operations systems connecting marketing, sales, and customer success. Covers lead lifecycle management, lead scoring, MQL/SQL definitions, handoff SLAs, and pipeline stages to unify the revenue engine and improve conversion rates.

This plugin acts as a router for business growth requests, directing tasks to specialized skills like customer success, sales engineering, revenue operations, and contract writing. It matches request signals to the correct skill path, ensuring efficient workflow management without duplicating tools.

Guides GTM leaders through expansion and retention systems that reduce churn, automate customer success, and optimize net revenue retention via usage triggers, health scoring, and land-and-expand playbooks.

This tool helps operations leaders size teams and plan headcount for queued work like support and customer success. It uses Erlang-C queueing theory and Little's Law to model demand, analyze utilization risks, and sequence hiring plans. It generates capacity sizing reports, utilization health checks, and 12-month hiring strategies to ensure SLA compliance and prevent burnout. Ideal for annual planning, budget defense, and diagnosing team bottlenecks.

This skill generates a comprehensive, data-driven Customer Health Scorecard for any account. It assesses renewal risk, expansion potential, and overall account vitality by scoring five key dimensions: Product Adoption, Engagement, Outcomes, Support Health, and Commercial status. The output provides a weighted score (out of 100) and a RAG status (Red, Amber, Green), guiding Customer Success Managers and leadership on immediate risks and recommended actions.

Generates a comprehensive and actionable playbook designed for Customer Success Managers (CSMs) and Account Teams. This playbook structures all necessary elements for a renewal conversation, including detailed account health assessments, stakeholder mapping, risk registers, ROI value stories, and commercial negotiation strategies. It ensures that the team is prepared 90-180 days before the renewal date to maximize retention and identify expansion opportunities.

Generates comprehensive, audience-calibrated product roadmaps that tell a cohesive strategy story. Use this skill when planning product direction, presenting quarterly goals to leadership, or defining strategic initiatives. It structures the output using the Now/Next/Later framework, ensuring the narrative includes success metrics, strategic context, and explicit deprioritization rationale, adapting the detail level for executives, engineers, or customers.

Identify the functional, emotional, and social jobs a customer hires a product for, including progress state, hiring trigger, alternatives, and success criteria. Use to understand user motivations, switching behavior, and anchor positioning or messaging.

This skill connects users with real executives and domain experts via Instant Expert for written answers, voice responses, or short calls. It facilitates practitioner knowledge sharing and customer discovery. Users can search for specific individuals or general roles. Payment occurs only upon successful connection or booking. Includes a free test mode for validation before live deployment. Ideal for user research, interviews, and gathering first-hand industry experience rather than general web searches.