Skill UI

This tool standardizes the process of triaging and responding to customer support tickets, emails, or chats. It analyzes incoming text to identify issue type, product area, and severity, then categorizes the ticket, sets a priority level, drafts an empathetic response, and generates internal action items for efficient handling across platforms like Zendesk or Intercom.

This specialized skill guides the creation of long-form structural critical essays and detailed academic dossiers, primarily for Chinese academic contexts. It utilizes the CrossFrame methodology to first establish a foundational structure, define evidence boundaries, and identify key mechanisms, before applying a critical matrix. The output is highly structured, ensuring depth, rigorous source checking, and comprehensive critical analysis suitable for complex intellectual work.

This skill generates clear, plain English communications for patients across various healthcare contexts. It is ideal for drafting patient letters, educational leaflets, discharge summaries, or test results letters. The output targets accessible reading levels (e.g., US Grade 8), ensuring clear instructions and next steps while adhering to plain language guidelines and professional safety warnings.

This comprehensive guide provides structured frameworks and best practices for all developer advocacy activities. Use it to plan conference talks (including CFP templates), prepare live coding demos with the 10-3-1 rule, and strategize for podcast appearances and building in public. It covers everything from audience context to presentation polish.