Skill UI

A comprehensive toolkit for advanced debugging and systematic incident response within Customer.io. It provides structured playbooks, API debug clients, and investigation scripts to diagnose complex delivery issues, analyze user profiles, or troubleshoot campaign failures, ensuring robust incident management.

This runbook provides a structured guide for responding to critical Guidewire production incidents. It covers the entire lifecycle of incident management, including initial triage (checking monitoring, API errors, and batch logs), diagnosing performance degradation (JVM metrics and query performance), implementing mitigation steps, and proper escalation procedures to Guidewire Support.

This skill provides a comprehensive, multi-phase guided workflow for professional incident response management. Following modern SRE principles and the Incident Command System (ICS), it guides users from initial detection and triage (P0-P3 classification) through deep investigation (observability, debugging, security checks), culminating in structured resolution and post-mortem analysis. Use this when managing critical system outages or performance degradation.

Analyzes ransomware encryption algorithms, key management, and file routines to assess decryption feasibility, spot weaknesses, and guide recovery workflows; ideal for reverse engineering samples, evaluating decryptor prospects, and supporting incident response.

Connects SIEM alerts to ServiceNow, Jira, or TheHive so SOCs can automate incident ticket creation, assignment routing, escalations, SLA tracking, and documentation for formalized lifecycle management.

This skill covers the comprehensive automation of X.509 certificate lifecycle management, including requesting, issuing, deploying, monitoring, renewing, and revoking certificates. Utilizing Python and the ACME protocol (like Let's Encrypt), it helps organizations mitigate security risks and prevent service outages caused by expired or poorly managed certificates. Ideal for security auditing, incident response, and continuous security testing.

This skill integrates the Notion API directly into CI/CD pipelines (e.g., GitHub Actions). It automates critical developer workflows such as synchronizing release notes and changelogs, updating deployment status trackers, creating incident reports automatically, and reading feature flags for configuration management. It is essential for modern DevOps practices and improving documentation synchronization.

This runbook provides implementation patterns for interacting with the Procore REST API using OAuth2 authentication. It guides users on accessing company data, handling common API errors (e.g., 401, 429, 403), and executing core project management workflows within the construction industry.