技能 职场通用 员工敬业度调查与分析

员工敬业度调查与分析

v20260618
employee-engagement-survey
专业的员工敬业度调查设计与结果分析工具。可用于设计年度、脉冲或离职调查,涵盖eNPS、团队文化、成长机会等关键指标。同时,提供完整的分析流程,从数据解读到制定可执行的改进行动计划,帮助企业提升员工满意度和留存率。
获取技能
358 次下载
概览

Employee Engagement Survey Skill

Designs complete employee engagement surveys and provides a framework for analysing and acting on results.

Required Inputs

Ask the user for these if not provided:

  • Mode — designing a new survey or analysing existing results
  • Survey type (annual / quarterly pulse / post-onboarding / exit / specific topic)
  • Company name (for personalisation of question text)
  • Company size and stage (startup / scaleup / enterprise — affects question relevance)
  • Key areas of concern (optional — e.g. "we have had high attrition on the engineering team")
  • Anonymity approach — fully anonymous, team-level reporting only, or individual responses visible to HR
  • Length target (short: 5–10 questions / standard: 15–25 / comprehensive: 30+)
  • For analysis mode: survey results data (paste as table, CSV, or summary statistics)

Mode Detection

  • User provides survey results -> Analysis mode
  • User wants to create a survey -> Design mode

Design Mode

Required Inputs

  • Survey type (annual / quarterly pulse / post-onboarding / exit / specific topic)
  • Company size and stage
  • Key areas of concern (optional)
  • Anonymity approach
  • Length target (short: 5-10 / standard: 15-25 / comprehensive: 30+)

Opening Statement (always include)

"This survey is anonymous. Your responses help us understand what is working and what to improve. Results will be shared with [who] and we will communicate actions taken by [date]."

Core Questions

Overall Engagement

  1. On a scale of 0-10, how likely are you to recommend [Company] as a great place to work? (eNPS)
  2. I feel proud to work at [Company]. [1-5]
  3. I intend to still be working here in 12 months. [1-5]

Role and Clarity 4. I understand how my work contributes to company goals. [1-5] 5. I have the tools and resources I need to do my job. [1-5] 6. My workload is manageable. [1-5]

Manager and Team 7. My manager gives useful feedback. [1-5] 8. My manager cares about my development. [1-5] 9. I feel part of a team that works well together. [1-5]

Culture and Belonging 10. I feel I can be myself at work. [1-5] 11. People treat each other with respect. [1-5] 12. [Company] lives by its stated values. [1-5]

Growth and Recognition 13. I have opportunities to grow and develop. [1-5] 14. My contributions are recognised. [1-5] 15. I have had a meaningful career conversation in the last 6 months. [Yes/No]

Open questions (always include)

  • What is one thing [Company] should start doing?
  • What is one thing [Company] should stop doing?
  • Anything else to share?

Analysis Mode

Analysis Output

1. Headline Scores

Metric Score Benchmark Trend
eNPS [-100 to +100] Industry avg vs last survey

eNPS: Below 0 = Concerning / 0-30 = Good / 30-70 = Great / 70+ = Excellent

2. Strengths — Top scoring areas with evidence.

3. Improvement Areas — 3 lowest scoring areas with verbatim comment themes.

4. Action Planning Template

Improvement area Action Owner Timeline Measure

5. Communication Template — Draft message to share results with employees.

Quality Checks

  • Survey includes anonymity statement at the start
  • eNPS question (0-10 recommend scale) is included in all survey types
  • Open-ended questions are included (not just Likert scales)
  • Analysis includes a specific action planning template (not just observations)
  • Results communication template commits to sharing back with employees by a specific date

Anti-Patterns

  • Do not launch a survey without committing to a communication-back date — surveys with no follow-through reduce trust and depress future response rates
  • Do not use only Likert scale questions — open-text responses surface specific themes that quantitative scores cannot, and are essential for action planning
  • Do not design a comprehensive 30+ question survey as a pulse — pulse surveys that take more than 5 minutes see sharply lower completion rates
  • Do not present analysis without an action planning template — raw scores without committed actions are the most common reason engagement survey data is ignored
  • Do not segment results below teams of 5 when anonymity is promised — small-group breakdowns allow individual identification and destroy psychological safety

Example Trigger Phrases

  • "Create an employee engagement survey for our team"
  • "Design a pulse survey for [topic]"
  • "Analyse these engagement survey results: [paste]"
信息
Category 职场通用
Name employee-engagement-survey
版本 v20260618
大小 4.85KB
更新时间 2026-06-19
语言